Upgrades and Downgrades#
Change your server plan at any time as your needs evolve.
Upgrading Your Plan#
Upgrading takes effect immediately:
- Go to your server panel
- Click Settings
- Click Change Plan
- Select your new plan
- Review prorated charges
- Confirm upgrade
Proration#
When upgrading:
- You're charged the difference for the remaining billing period
- Example: Upgrade from Agent ($9.99) to Director ($19.99) halfway through the month
- Charge: ~$5 for the remaining time
Tip
Upgrades are instant. Your server will have more resources immediately after upgrading.
Downgrading Your Plan#
Downgrades take effect at the end of your billing period:
- Go to your server panel
- Click Settings
- Click Change Plan
- Select a lower plan
- Review the changes
- Confirm downgrade
Important Notes#
- Downgrade happens at billing cycle end
- No immediate refund for unused time
- Ensure your data fits the new storage limit
- Some features may become unavailable
Warning
Before downgrading, verify your server data is within the new plan's storage limits to avoid data loss.
Plan Comparison#
| Feature | Threshold | Agent | Director | Astral |
|---|---|---|---|---|
| RAM | 2 GB | 4 GB | 8 GB | 16 GB |
| Storage | 10 GB | 25 GB | 50 GB | 100 GB |
| Backups | Daily | Hourly | Real-time | Continuous |